What happens during a scam call?
In short, they are after all of the amounts they will need to access your bank accounts easily and transfer your money to them.
What’s the most common type of fraudulent call?
After the scammer calls, they will claim they have noticed an unusual payment from your bank account and that they would like to investigate in for your benefit. They’ll claim they need your bank details so that they’can catch the person or persons involved.’ To encourage you to deliver your details, they will tell a rather credible story. It’s at this time that vulnerable individuals are often taken in.
What are they likely to say to make them seem genuine?
As most of us know that our banks would never contact us over the phone and ask us for personal information, the scammer may invite you to call the contact number on the back of your bank card to validate the telephone is’genuine.’ When you do make the call to this number, the scammer retains the line open and intercepts the call so that you are put back to the scammer or an accomplice, when you think you’ve been put through to your real bank.
Often thieves will target the vulnerable people in our community: the elderly will often fall prey to this sort of crime.
Are there different kinds of fraudulent crime?
Yes, there are three which are the most commonly reported by victims. However, scammers try to come up with new ways all the time, so you need to stay vigilant.
1. Scammers may send a courier to come and pick up your bank card from you once you have given them your PIN number over the phone. To make the story seem more plausible, the driver may not know he is part of a scam.
2. Some victims are asked to purchase an expensive item on behalf of the scammer posing as the lender who wants to’catch the criminal by then handing over the item to see whether they’ll take it.’ The courier (often unknowingly part of the scam) comes to collect the thing to’pass it on to the bank’ when it’s the scammer who actually collects it from the other end.
3. Victims are sometimes requested to transfer their entire account to a’safe account’ because of a supposed corruption in the bank. The money is directly transferred to the scammers bank account elsewhere.
If you know someone who may be older or vulnerable, remind them to stay vigilant when answering the phone to people they don’t know claiming they are from their bank or building society.
Banks will NEVER ask for your private information over email or telephone which includes your PIN number and bank details.